FAQ Section

Can I use .htaccess and mod_rewrite rules?

Yes, we have full .htaccess support. Mod_rewrite is enabled, and you can use permalinks or any other rule.

What are your nameservers, if I want to host my own domain?

ns1.freewha.com
ns2.freewha.com

I lost my account details.

See https://www.freewebhostingarea.com/members/.

I get Internal Server Error.

Wrong .htaccess rules may break your site. Delete the .htaccess file if you don't know how to fix the errors. We use Apache 2.4, and some old rules may no longer work.

An Error has occurred! Unable to open configuration file to write!

Set the permission for the configuration file to 777 (full permissions). Once you finish configuring the script, set permissions back to 644 for security reasons.

My Account Level has been changed.

The level is automatically changed based on traffic, webspace used, CPU, and RAM.

My MySQL username and password don't work to log in to PhpMyAdmin.

Log in to the Control Panel and click the 'Create DB' button. The database/username must be created first.

I don't know how to create my database. I see No privileges under PMA.

Log in to the Control Panel and click the 'Create DB' button. PhpMyAdmin is just a tool to administer your database(s).

I can't access my database with an external program.

External access to databases is blocked without exception. We provide free databases only for websites hosted with us.

What is the database host?

Only localhost. External access is not allowed.

I can't delete files/folders under my account.

Use the Fix Ownership feature at the Control Panel.

Please delete my account.

We won't delete accounts on request. Inactive accounts are automatically deleted.

Is there a way to create subdomains for my domain?

Go to the domain registration form (on the same server) and register subdomain.domain.com (without www in front).

How to get full email support?

At this time, only PHP mail() is available for basic plan $1 and full email support with our cPanel plans.

Can I have more than one account?

Yes, but do not abuse.

What is the server path for my site?

/home/vhosts/youraccount
youraccount = yourchoice.6te.net (example) or www.yourdomain.com.

Please send me again FTP details.

Log in to the Control Panel to find all your details. See also https://www.freewebhostingarea.com/members/.

I uploaded the files, but my site doesn't display them.

Upload an index file. Valid index files: index.html, index.htm, index.shtml, default.htm, default.html, home.htm, home.html. File names are case-sensitive.

My site is full of 404 errors and broken images.

Check if the file paths are correct. File names are case-sensitive (e.g., Image.gif is not the same as image.gif).

I encounter many errors; the script says to change file permissions.

Change file permissions using your FTP client or the File Manager at the Control Panel.

How to upload my site?

Use an FTP program (check our tools) or the File Manager in the Account Manager.

What type of content is allowed?

Only licensed/legal content. Adult content is forbidden.

My site was suspended or deleted. Why?

Read our terms. We delete accounts for terms infringement. Suspended accounts can be restored; deleted accounts cannot.

My domain is not working.

Point your domain to our nameservers and create the account. Propagation can take up to 48 hours. To register a domain, visit https://www.protonhosting.com/.

Am I allowed to add my own ads?

Yes, but sites with excessive ads are not allowed for ad-supported service. For $1/month, you can host any site.

Do you have file restrictions?

Almost all files are allowed for upload, but the web server won't support all of them. There is a 12 MB file size limit for FTP upload.

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